Terms of Use

1. About RoboYap

RoboYap™ ("the Platform") is operated by MADNESS (FZE) ("we," "us," "our"). RoboYap provides safe, moderated AI chat companions for children, with full parental controls. The Platform consists of two components:

• Parent Portal — a web-based dashboard where parents manage children's profiles, select AI agents, set household rules, pair devices, and review flagged messages.
• Companion App — a browser-based chat interface used by children to interact with AI agents selected and configured by their parent.

By accessing or using RoboYap, you agree to be bound by these Terms of Use. If you do not agree, please do not use the Platform.

2. Eligibility

RoboYap accounts are created by parents or legal guardians ("Parents"). You must be at least 18 years old and have the legal capacity to enter into these Terms. By creating an account you represent that:

• You are the parent or legal guardian of any child you add to the Platform.
• You consent to your child's use of the Companion App under the conditions set by you through the Parent Portal.
• You are responsible for monitoring your child's use and reviewing flagged content.

Children do not create accounts and are not required to provide any personal information to use the Companion App.

3. Account & Authentication

Accounts are created and accessed using your email address. We use a passwordless one-time-code (OTP) system sent to your email — there are no passwords to manage. You are responsible for maintaining access to your email and must not share your sign-in codes with anyone.

You may delete your account at any time from within the Parent Portal. Account deletion permanently removes your personal data and all associated children's profiles, device pairings, and usage records.

4. Permitted Use

You may use RoboYap to:

• Provide your children with access to AI-powered educational and creative chat companions.
• Configure household rules that govern AI behavior and topics.
• Monitor your children's AI interactions through parental controls and flagged message alerts.
• Pair and manage devices for your children's use.

5. Prohibited Use

You agree not to:

• Use the Platform for any unlawful purpose or in violation of any applicable law.
• Attempt to bypass, disable, or circumvent the Platform's content moderation or safety systems.
• Create accounts on behalf of children — only Parents may hold accounts.
• Use automated bots, scrapers, or similar tools to access the Platform.
• Reverse-engineer, decompile, or disassemble any part of the Platform.
• Interfere with the Platform's operation or impose unreasonable load on its infrastructure.
• Resell, sublicense, or commercially exploit the Platform or its content.
• Use the Platform to generate or distribute harmful, abusive, or illegal content.

6. Subscriptions & Billing

RoboYap offers a free trial and paid subscription plans. The free trial provides a limited number of messages with no credit card required. Paid plans are billed monthly through our payment processor, Stripe.

• Subscription details, pricing, and message quotas are displayed at the time of purchase and on the Billing page of the Parent Portal.
• All paid subscriptions automatically renew each billing cycle unless you cancel.
• You may cancel your subscription at any time through the Parent Portal. Cancellation takes effect at the end of the current billing period — you retain access until then.
• We reserve the right to change pricing with reasonable advance notice. Price changes do not apply retroactively to the current billing period.

Refund requests are handled on a case-by-case basis. Please contact us at [email protected] for billing inquiries.

7. AI-Generated Content

The Companion App uses third-party AI language models (accessed via OpenRouter) to generate responses. While we apply multiple layers of safety — including real-time content moderation, customizable household rules, and agent-specific system prompts — AI-generated content may occasionally be inaccurate, incomplete, or unexpected.

We do not guarantee that AI responses will always be age-appropriate or safe despite our best efforts at moderation. Parents are encouraged to review flagged messages and adjust household rules as needed.

8. Content Moderation

Every message sent to and received from AI agents is independently analyzed in real time against 14 harmful content categories using a specialized safety classifier. Messages flagged as potentially harmful are:

• Blocked from being sent or displayed to the child.
• Logged for the parent's review in the Parent Portal (with the flagged content and reason).

Parents may review, acknowledge, or delete flagged messages at any time. Despite these safeguards, no automated system is perfect. We strongly encourage active parental involvement.

9. Intellectual Property

"RoboYap," the RoboYap logo, and all associated branding are trademarks of MADNESS (FZE). The Platform's code, design, and documentation are the intellectual property of MADNESS (FZE) and are protected by applicable intellectual property laws.

Custom agents, household rules, and child-specific rules you create remain yours. We claim no ownership over content you provide. However, by using the Platform, you grant us a limited, non-exclusive license to process that content as necessary to operate the service (e.g., passing your rules to AI models as system instructions).

10. Disclaimer of Warranties

We do not warrant that:

• The Platform will be uninterrupted, error-free, or secure at all times.
• AI-generated responses will be accurate, appropriate, or free from errors.
• The content moderation system will catch all harmful or inappropriate content.
• The Platform will meet all of your specific requirements or expectations.

11. Limitation of Liability

To the maximum extent permitted by applicable law, MADNESS (FZE) and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of the Platform.

Our total aggregate liability for any claim arising from or related to these Terms or your use of the Platform shall not exceed the amount you have paid to us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless MADNESS (FZE), its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Platform or any breach of these Terms.
• Content you provide (including custom agents, rules, or any data you input).
• Your child's use of the Companion App.
• Any violation of applicable laws or third-party rights.

13. Termination

We may suspend or terminate your access to the Platform at any time, with or without notice, if we reasonably believe you have violated these Terms or if continued access poses a risk to the Platform or other users.

You may terminate your account at any time by using the account deletion feature in the Parent Portal. Upon termination, your data will be handled as described in our Privacy Policy.

14. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Effective" date at the top of this page and, where practical, notify you via email. Your continued use of the Platform after changes are posted constitutes your acceptance of the revised Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the Emirate of Sharjah, UAE.

16. Contact Us

If you have questions or concerns about these Terms, please contact us:

• Email: [email protected]
• Operator: MADNESS (FZE)